Truck Parking and Rest Areas Along Southern Ontario Highways
A Study for the Ontario Ministry of Transportation,
in collaboration with Canadian Trucking Associations
________________________________________________________________________

Drivers! Tell the Ministry of Transportation how to improve access to parking and
make your life easier.  Improved truck parking will help to reduce the time you have
to spend looking for parking, reduce stress and fatigue and reduce financial losses.

If you have driven on Southern Ontario highways for at least 2 days in the past 12 months,
we would greatly appreciate your completing our survey.

This study, initiated by the Ontario Ministry of Transportation, is supported by trucking/drivers'
associations across Canada.  We are asking for your assessments because we feel that truck
drivers are the most knowledgeable about the truck parking shortage and are best able to provide
recommendations to the Ministry regarding the development of new or improved parking and rest
areas.

The survey asks about the challenges you may have faced trying to find suitable parking on
specific highways and the amenities that are currently provided at truck stops.  We would like to
hear from all truck drivers who use Southern Ontario highways, whether or not based in Ontario. 
By asking about the extent to which existing truck stops meet drivers' needs, we can make more
informed recommendations to the province regarding improvement of truck parking and rest areas.

Your identifiable answers will be kept confidential not be shared with anyone outside of the SPR
research team.  SPR's 30-year track record in surveys supports this guarantee.

Note that the spaces provided for your open-ended responses expand to allow you to type in your
complete response.

Click NEXT at the bottom of each section to advance through the survey.

Please be sure to click SUBMIT at the end of the survey.


Part 1:  Demographic and General Questions
_____________________________________________________________________

The following questions will aid the researchers in generalizing the results to all drivers.

1.
As a commercial truck driver, approximately how many days in the past 12 months have you spent driving on Southern Ontario highways?
Less than 20 days
20-50 days
51-100 days
101-200 days
More than 200 days

2.
Are you:
An employee of a trucking company
An employee of a trucking division in a larger company
An independent owner-operator
Other (please specify):

3.
Where are you based?
Newfoundland/Labrador
Ontario
Yukon
New Brunswick
Manitoba
NWT
PEI
Saskatchewan
Nunavut
Nova Scotia
Alberta
USA
Quebec
BC

4.
What is your overall assessment regarding the availability of safe and sufficient truck parking along Southern Ontario highways?
There is a severe shortage of truck parking
There is a noteworthy and significant shortage of truck parking
The shortage of truck parking is not very severe
There is no shortage of truck parking
Cannot assess

5.
Have you experienced financial loss or personal stress in the past 12 months due to a lack of truck parking along Southern Ontario highways? (Select all that apply)
Yes, financial loss (e.g. in terms of lost hours of work)
Yes, personal stress (e.g. anger, anxiety, lost sleep)
No

6.
Which of the following sections of Southern Ontario highways have you used substantially in the past 12 months?  (Select all that apply)
Windsor-to-Toronto section of the 401 (assuming Yonge Street is the dividing line between east and west sections of the 401)
Toronto-to-Quebec border section of the 401 (assuming Yonge Street is the dividing line between east and west sections of the 401)
Other 400 series highways in Southern Ontario
Secondary provincial highways (non-400 series) in Southern Ontario

What makes a good truck stop?

7.
How important is it to have the following features and services/amenities at truck stops/rest areas?
Not at all Important
Somewhat Important
Absolutely Essential
(a)
Adequate types and numbers of truck parking spaces year-round
(b)
Being able to park for 8-12 hours, year-round
(c)
Being able to park without a fee
(d)
Not having to buy fuel in order to park
(e)
Washrooms that are open 24/7, year-round
(f)
Restaurant that is open 24/7, year-round
(g)
Access to showers 24/7, year-round
(h)
Access to a truckers' lounge 24/7, year-round
(i)
Electrical charging station 24/7, year-round
(j)
Access to free WiFi 24/7, year-round
(k)
A high level of security/safety
(l)
Adequate lighting
(m)
Healthy food choices
(n)
Exercise facilities


Part 2:  Highway use, the need for truck parking, and truck stop
             services and amenities
_____________________________________________________________________

Use of the Windsor-to-Toronto section of highway 401 in the past 12 months

8.
Have you used the Windsor-to-Toronto section of the 401 for your work in the past 12 months?
Yes, used frequently
Yes, but used only occasionally (SKIP TO Q.14)
No (SKIP TO Q.14)

9.
For each of the following western sections of the 401, please indicate if you used the section and tell us about your parking experience over the past 12 months: 
Did you use this section of highway 401 in the past 12 months?
_____________________
Were you always able to park at a truck stop when you needed to?
_______________________
Yes
No
Yes
No
(a)
Windsor to Chatham-Kent
(b)
Chatham-Kent to London
(c)
London to Cambridge
(d)
Cambridge to Toronto

10.
How many times (if any) did you have difficulty finding parking along the above sections of the western 401 or in nearby cities in the past 12 months?
Never had any difficulty finding parking (SKIP TO Q.12)
1 - 5 times
6 - 10 times
11 - 25 times
26 - 50 times
More than 50 times

11.
On average, how many hours of productive driving did you lose each time you had difficulty parking and had to search for parking or had to move at the request of the OPP/other authorities?
Less than 1 hour
1 - 2 hours
3 - 4 hours
5 - 6 hours
7 - 8 hours
More than 8 hours

Truck parking along the Windsor-to-Toronto section of highway 401

12.
Are you familiar enough with truck stops along the Windsor-to-Toronto section of the 401 to rate the quality of truck stops, parking and their services/amenities along this section of the 401?
Yes
No (SKIP TO Q.14)

13.
For each of the following truck stops along the Windsor-to-Toronto section of the 401 that you may have used in the past 12 months and you are familiar with, please indicate your satisfaction with the parking and services/amenities offered at each (e.g. you were able to park and fully rest and prepare for your next driving shift).  (If you did not use a truck stop, please leave that choice blank.)
Able to easily
find parking
____________     
Services/amenities offered were fully satisfactory
_______________________
Yes
No
Yes
No
(a)
Flying J Travel Plaza - Exit 56, Tilbury
(b)
ONroute Tilbury North
(c)
ONroute Tilbury South
(d)
ONroute Dutton
(e)
ONroute West Lorne
(f)
Flying M Truck Stop/Davis Fuel, London
(g)
Petro Pass Truck Stop - Exit 186, London
(h)
Flying J - Exit 189, London
(i)
Husky Travel Centre - Exit 195, London
(j)
Husky Travel Centre, Belmont
(k)
ONroute Ingersoll
(l)
ONroute Woodstock
(m)
TA Travel Centre -- Exit 230, Woodstock
(n)
Truckers Haven - Exit 250, Drumbo
(o)
Flying J Travel Plaza - Exit 268, Ayr
(p)
Petro Canada - Exit 275, Kitchener
(q)
ONroute Cambridge North
(r)
ONroute Cambridge South
(s)
Truck Town Terminal, Milton
(t)
Husky Travel Centre - Shawson Dr., Mississauga
(u)
Husky - 6625 Kennedy Road, Mississauga
(v)
Petro Canada - Trafalgar Road, Hornby
(w)
Esso - Daniels Service Centre, Ridgetown
(x)
Petro Pass, Dorchester
(y)
Petro Pass - County Road 46, Windsor
(z)
Husky Travel Centre - Exit 14, Windsor


Use of the Toronto-to-Quebec section of highway 401 in the past 12 months

14.
Have you used highway 401 between Toronto and the Quebec border for your work in the past 12 months?
Yes, used frequently
Yes, but used only occasionally (SKIP TO Q.20)
No (SKIP TO Q.20)

15.
For each of the following eastern sections of the 401, please indicate your parking experience over the past 12 months, when you were at the end of your hours of service (HOS) or when you needed to rest: 
Did you use this section of highway 401 in the past 12 months?
______________________
Were you always able to park at a truck stop when you needed to?
______________________
Yes
No
Yes
No
(a)
Quebec border to Kingston
(b)
Kingston to Belleville
(c)
Belleville to Toronto

16.
How many times (if any) did you have difficulty finding parking along the above sections of the eastern 401 or in nearby cities in the past 12 months?
Never had any difficulty finding parking (SKIP TO Q.18)
1 - 5 times
6 - 10 times
11 - 25 times
26 - 50 times
More than 50 times

17.
On average, how many hours of productive driving did you lose each time you had difficulty parking and had to search for parking or had to move at the request of the OPP/other authorities?
Less than 1 hour
1 - 2 hours
3 - 4 hours
5 - 6 hours
7 - 8 hours
More than 8 hours

Truck parking along the Toronto-to-Quebec section of highway 401

18.
Are you familiar enough with truck stops along the Toronto-to-Quebec section of the 401 to rate the quality of truck stops along this section of the 401?
Yes
No (SKIP TO Q.20)

19.
For each of the following truck stops along the Toronto-to-Quebec section of the 401 that you may have used in the past 12 months and you are familiar with, please indicate your satisfaction with the parking and services/amenities offered at each (e.g. you were able to park and fully rest and prepare for your next driving shift).  (If you did not use a truck stop, please leave that choice blank.)
Able to easily
find parking
______________     
Services/amenities offered were fully satisfactory
_______________________
Yes
No
Yes
No
(a)
ONroute Bainsville
(b)
Flying J, Bainsville
(c)
Flying J, Lancaster Travel Plaza
(d)
Petro Canada, Exit 804, Summerstown
(e)
Cornwall Esso - Exit 796
(f)
Irving 24 International, Cornwall
(g)
MacEwen Petroleum - Exit 796, Cornwall
(h)
Angelo's Truck Stop, Spencerville
(i)
Ultramar-Pipeline, Prescott
(j)
ONroute Ingleside
(k)
ONroute Morrisburg
(l)
ONroute Mallorytown South
(m)
ONroute Mallorytown
(n)
Husky Travel Centre, Joyceville
(o)
Exit 611 Truckstop & Travel Plaza, Kingston
(p)
Petro Canada - Centennial Drive, Kingston
(q)
ONroute Odessa
(r)
ONroute Napanee
(s)
Flying J Travel Plaza, Napanee
(t)
Ten Acre Truck Stop, Belleville
(u)
Ultramar-Pipeline - Exit 538, Belleville
(v)
ONroute Trenton North
(w)
ONroute Trenton South
(x)
Ultramar - Exit 464, Port Hope
(y)
ONroute Port Hope
(z)
Onroute Newcastle
(z1)
Petro Canada - Alliance Road, Pickering

Use of other 400 series highways in the past 12 months

20.
Have you used any other 400 series highway for your work in the past 12 months?
Yes, used frequently
Yes, but used only occasionally (SKIP TO Q.26)
No (SKIP TO Q.26)

21.
For each of the following 400 series highways, please indicate your parking experience over the past 12 months, when you were at the end of your hours of service (HOS) or when you needed to rest: 
Did you use this highway in the past 12 months?
______________________
Were you always able to park at a truck stop when you needed to?
______________________________
Yes
No
Yes
No
QEW
Highway 400
Highway 402
Highway 403
Highway 404
Highway 405
Highway 406
Highway 407
Highway 409
Highway 410
Highway 412
Highway 416
Highway 417
Highway 420
Highway 427

22.
How many times (if any) did you have difficulty finding parking along the above 400 series highways or in nearby cities in the past 12 months?
Never had any difficulty finding parking (SKIP TO Q.24)
1 - 5 times
6 - 10 times
11 - 25 times
26 - 50 times
More than 50 times

23.
On average, how many hours of productive driving did you lose each time you had difficulty parking and had to search for parking or had to move at the request of the OPP/other authorities?
Less than 1 hour
1 - 2 hours
3 - 4 hours
5 - 6 hours
7 - 8 hours
More than 8 hours

Truck parking along other 400 series highways in Southern Ontario

24.
Are you familiar enough with truck stops along other 400 series highways to rate the quality of truck stops along other 400 series highways in Southern Ontario?
Yes
No (SKIP TO Q.26)

25.
For each of the following truck stops along the 400 series of highways that you may have used in the past 12 months and you are familiar with, please indicate your satisfaction with the parking and services/amenities offered at each (e.g. you were able to park and fully rest and prepare for your next driving shift).  (If you did not use a truck stop, please leave that choice blank.)
Able to easily
find parking
____________     
Services/amenities offered were fully satisfactory
_______________________
Yes
No
Yes
No
(a)
Herbs Travel Plaza, Vankleek Hill
(b)
Antrim Truck Centre, Arnprior
(c)
Ultramar-Pipeline - Hawthorne Road, Ottawa
(d)
Esso Cardlock, Dunvegan
(e)
ONroute King City
(f)
ONroute Maple
(g)
Husky Travel Centre, Bradford
(h)
ONroute Barrie
(i)
ONroute - InnisfilSarnia Service Centre
(j)
Esso - 7300 Dixie Road, Mississauga
(k)
Petro Canada - Parkdale Ave. N., Hamilton
(l)
Esso 402 Service Centre, Sarnia
(m)
Esso Sarnia Service Centre, Wyoming
(n)
Sarnia Truck Stop (BVD) - Ube Road, Sarnia


Use of other (secondary) provincial highways in Southern Ontario

The following questions ask about non- 400 Provincial highways in Southern Ontario that
you may have used in the past 12 months.
graphic

26.
In the past 12 months, have you used any of the provincial highways in the 3 regions shaded in yellow, green and red in the map above?
Yes, used frequently
Yes, but used only occasionally (SKIP TO Q.32)
No (SKIP TO Q.32)

27.
For each of the sets of highways in the following 3 regions, please indicate your parking experience over the past 12 months, when you were at the end of your hours of service (HOS) or when you needed to rest: 
Did you use any of these highways in the past 12 months?
___________________
Were you always able to park at a truck stop when you needed to?
___________________
Yes
No
Yes
No
Southwestern Ontario (highways #3, 4, 6, 7, 8, 9, 10, 21, 23, 24, 26, 40, 93, etc.)
Central Ontario (highways #7, 9, 11, 12, 35, 48, 89, 69, 115, etc.)
Eastern Ontario (highways #7, 7A, 17, 28, 35, 37, 41, 62, 115, etc.)

28.
How many times (if any) did you have difficulty finding parking along the above highways or in nearby cities in the past 12 months?
Never had any difficulty finding parking (SKIP TO Q.30)
1 - 5 times
6 - 10 times
11 - 25 times
26 - 50 times
More than 50 times

29.
On average, how many hours of productive driving did you lose each time you had difficulty parking and had to search for parking or had to move at the request of the OPP/other authorities?
Less than 1 hour
1 - 2 hours
3 - 4 hours
5 - 6 hours
7 - 8 hours
More than 8 hours

Truck stops & rest areas along non-400 series highways in three regions

30.
Are you familiar enough with truck stops along the non-400 series highways to rate the quality of truck stops along these highways?
Yes
No (SKIP TO Q.32)

31.
For each of the following truck stops along non-400 series highways that you may have used in the past 12 months and you are familiar with, please indicate your satisfaction with the parking and services/amenities offered at each (e.g. you were able to park and fully rest and prepare for your next driving shift).  (If you did not use a particular truck stop, please leave that choice blank.)
Able to easily
find parking
____________     
Services/amenities offered were fully satisfactory
_______________________
Yes
No
Yes
No
(a)
Petro Canada, Listowel
(b)
McRobert Fuels, Strathroy
(c)
Esso Key to the Highway, Comber
(d)
Johnnys Gas Bar - West Leamington
(e)
Petro Canada - Walker Road, Windsor
(f)
Husky Travel Centre - Niagara-on-the-Lake
(g)
Petro Canada - Concord
(h)
Petro Pass - Hwy 50 & Rutherford Rd., Vaughan
(i)
Flying J Fuel Stop, Mississauga
(j)
Irving Pembroke Big Stop
(k)
Petro Canada - Hwy 35/115, Orono

The following questions will help the researchers to better understand the impacts of a lack of
parking and to generalize the survey results to the larger population of truck drivers.  All responses
will be kept strictly confidential and your identifiable responses will only be seen by SPR's
researchers.

32.
What is your gender?
Female
Male
Other
Prefer not to answer